Overview#
Your Admin Home dashboard provides a comprehensive command center for monitoring and managing the entire platform. View real-time statistics, track key metrics, and access critical administrative functions from one centralized location.What You'll See#
Total registered users (clients and brokers)
Active users vs. inactive users
New registrations today/this week/this month
User distribution by role
Application Overview#
Total funding applications submitted
Applications pending review
Applications approved this month
Application conversion rate
Financial Metrics#
Total funding approved (month/year)
Total Denefits payments processed
Pending payment transactions
Support Statistics#
Client satisfaction ratings
System Health#
System performance metrics
Database health indicators
Recent Activity#
Latest user registrations
Recent application submissions
Visual Features#
Real-time Charts: Live data visualization of key metrics
Progress Indicators: Visual representation of goals and targets
Status Badges: Color-coded status for quick identification
Alert Cards: Critical notifications requiring immediate attention
Activity Feed: Chronological stream of recent platform events
Heat Maps: User activity patterns and peak usage times
Quick Actions#
From your dashboard, you can:Review Applications - Jump to pending funding applications
Manage Users - Quick access to user management
Process Payments - View and manage payment transactions
Respond to Requests - Access open call requests
Create Announcement - Post new platform updates
Generate Report - Export analytics and reports
Manage Products - Update funding or bank products
Enroll Users - Add users to educational courses
Alert Notifications#
Red Indicators - Urgent items requiring immediate actionNew funding applications awaiting review
Open call requests pending response
Warning Alerts - Items approaching deadline or limits
System Alerts - Technical issues or maintenance notifications
Compliance Alerts - Regulatory or policy matters
Application Processing#
Average time to first review
Average time to approval/rejection
Rejection reasons breakdown
Document request frequency
User Engagement#
Dropout points in workflows
Integration status (Plaid, Mux, etc.)
Real-time view of active users, new registrations, and user actions across the platform.Visual pipeline showing applications at each stage from submission to funding disbursement.Financial overview including payments processed, pending transactions, and revenue trends.Live view of open support requests with priority indicators and assignment status.Platform health indicators including uptime, performance metrics, and integration status.Quick access to create and manage platform-wide announcements and notifications.Data Filters#
Customize dashboard views:Filter by date range (today, week, month, quarter, year, custom)
Filter by user type (clients, brokers, premium users)
Filter by region or state
Filter by status or category
Reports and Analytics#
Generate comprehensive reports:User registration reports
Application activity reports
Financial transaction reports
Support performance reports
Product performance reports
Compliance and audit reports
Responsive Design#
The dashboard automatically adapts to your device:Desktop: Full grid layout with all widgets visible
Tablet: Optimized layout for touchscreen navigation
Mobile: Prioritized metrics in stacked card layout
Navigation#
From your dashboard, quickly navigate to:Clients - Manage client accounts
Brokers - Manage broker accounts
Funding Products - Configure products
Bank Products - Manage banking services
Funding Applications - Review applications
Denefits Payments - Process payments
Call Requests - Handle support requests
What's New - Create announcements
Educational Materials - Manage courses
Access Requirements#
Must be logged in with admin credentials
Admin role permissions required
Elevated access for sensitive data
Two-factor authentication recommended
Best Practices#
Daily Review#
Check dashboard first thing each day
Address red alerts immediately
Review pending applications
Metrics Monitoring#
Track key performance indicators
Identify trends and patterns
Set alerts for threshold breaches
Compare period-over-period performance
Document significant changes
Proactive Management#
Address issues before escalation
Stay informed on platform status
Data-Driven Decisions#
Use metrics to guide actions
Identify improvement opportunities
Dashboard Customization#
Personalize your admin experience:Rearrange widgets by priority
Configure alert thresholds
Choose preferred chart types
Save custom filter presets
Set refresh intervals for real-time data
Security Features#
Dashboard includes security measures:Session timeout after inactivity
Audit logging of all actions
Role-based access restrictions
Getting Help#
Access admin documentation
Contact senior administrators
Refer to workflow diagrams
Important Notes#
Dashboard data refreshes automatically every 5 minutes
Red notification indicators require immediate attention
Export reports for record-keeping and compliance
Review security logs weekly
Maintain confidentiality of all user data
Modified at 2026-01-15 16:40:23